Privacy Policy

We are committed to protecting your privacy and data security.

Table of Contents

  • 1. Personal Information
  • 2. Non-Personal Information
  • 3. Cookies
  • 4. Security
  • 5. Third-Party Links
  • 6. Contacting Us

We at Western Coalfields Limited (WCL) respect the privacy of every visitor and are committed to securing personal information. However, complete privacy cannot be guaranteed.

1. Personal Information

Most of the website can be accessed without providing personal details. Information may be voluntarily collected (name, address, email, phone, company, etc.) and used for:

  • Providing tender downloads, grievance services, and other features.
  • Sending updates or requested information.
  • Collecting feedback and resolving service issues.
  • Processing applications and user requests.
  • Fulfilling obligations arising from service agreements.
  • Improving services and personalization.

Data may be stored on servers located in other countries. Personal data may be disclosed when required by law or security agencies.

2. Non-Personal Information

Browsing data such as IP address, browser type, visited pages, time spent, and OS details may be automatically logged to improve website performance. This data does not identify you.

3. Cookies

Cookies may be used to enhance user experience. You can disable cookies via browser settings, but some features may not work properly.

4. Security

We use industry practices to secure your data but cannot guarantee complete protection from unauthorized access, viruses, or breaches.

5. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy policies. Review external privacy policies carefully.

6. Contacting Us

You may request access, update, or deletion of your personal data. The privacy policy may be updated periodically without notice.