QUALITY CONTROL
About the Department
The Quality Control (QC) Department of Western Coalfields Limited (WCL) functions under the overall supervision of the General Manager (Quality Control) and operates across all Areas of WCL. Its primary objective is to ensure the coal supplied to the consumers is as per the declared grade and to maintain transparency in quality assessment. Functions of QC Deptt: • Implementation of SOPs and corrective measures for coal grade materialization and improvement through Quality sensitization programs. • Monitoring and reconciling grade discrepancies and Consumer grievances redressal using online reconciliation system. • Maintaining and monitoring all the Coal Analysis Results of all Areas and creating CR/DR notes to the consumers in the ERP and also resolve any issue of the same in ERP. • Maintaining all 11nos of NABL-accredited Laboratories. • Implementation of SOPs and corrective measures for coal grade materialization and improvement through Quality sensitization programs. • Monitoring and reconciling grade discrepancies and Consumer grievances redressal, using online reconciliation system. • Maintaining and monitoring all the Coal Analysis Results of all Areas and creating CR/DR notes to the consumers in the ERP and also resolve any issue of the same in ERP
Head of Department
General Manager (Mining)/QC
Key Roles & Functions
CIL’s Quality Management Policy
Implementation of CIL’s Quality Management Policy.
Internal Quality Audits
Conducting internal quality audits and ensuring compliance with ISO standards (where applicable).
Coal Grade
Monitoring and ensuring adherence to coal grade control parameters.
Managing rea Quality Control Teams
Maintaining coordination with Area Quality Control teams, CIL HQ, and TPSAs.
Coal Sampling
Supporting initiatives like automation of sampling and result integration with ERP systems
Coal Quality
Promoting continuous improvement in quality assurance practices across the organization.